Blog > Posts by Localyser
How to Respond to Customer Reviews and Manage your Online Reputation – The Ultimate Restaurant Guide
There are multiple ways that restaurants handle their online reviews across different platforms. We’ve looked at all of these different methods and put together this ultimate guide to monitoring, responding and analyzing reviews.
| Jan 09, 2021
Why Food Delivery Reviews Are More Important During The Covid-19 Pandemic?
Restaurants have been among the hardest hit sectors during this Covid-19 pandemic but many have also been able to adopt to online food ordering and curb side pickups. Nevertheless, they had to adopt quickly to the new normal of operating a restaurant
| Aug 12, 2020
How To Increase My Business Star Rating On Google Maps?
Have you heard the term "Google is now your home page"? Well, for businesses with a physical location or a store such as restaurants, retail and entertainment your Google Map Business listing has become your home page.
| May 19, 2020
What is online reputation management and who is it for?
Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
| May 05, 2020
How to encourage customers to leave a review and the SEO benefit to your business
Before the digital era, we relied on friends, family and aquatints for testimonials; that’s old news now-a-days especially that we’re surrounded by online review sites such as Facebook, Google, TripAdvisor, Zomato and what have you.
| Apr 29, 2020
6 reasons why online reviews are important to your brand!
The voice of the consumer has never been more important, nearly 75% of all internet users are active on social platforms and channels, according to various studies; they are using the likes of Google and TripAdvisor.
| Apr 07, 2020
8 Dos and Don’ts When Responding to Online Negative Reviews
In the age of customer reviews and digital word-of-mouth, how can a business participate in shaping its online reputation?
| Mar 17, 2020
How Bonded is Social Media with Online Reputation Management?
ORM means running the online conversation and owning it; its techniques and strategies to ensure that people find the right message you want delivered when they look for your brand online. So how is this different from Social Media Management?
| Feb 17, 2020
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