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Online Reputation Management

What is online reputation management and who is it for?

Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular

Posted by Localyser | May 05, 2020

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Review Generation

How to encourage customers to leave a review and the SEO benefit to your business

Before the digital era, we relied on friends, family and aquatints for testimonials; that’s old news now-a-days especially that we’re surrounded by online review sites such as Facebook, Google, TripAdvisor, Zomato and what have you.

Posted by Localyser | Apr 29, 2020

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Online Reputation Management

6 reasons why online reviews are important to your brand!

The voice of the consumer has never been more important, nearly 75% of all internet users are active on social platforms and channels, according to various studies; they are using the likes of Google and TripAdvisor.

Posted by Localyser | Apr 07, 2020

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Responding to Reviews

8 Dos and Don’ts When Responding to Online Negative Reviews

In the age of customer reviews and digital word-of-mouth, how can a business participate in shaping its online reputation?

Posted by Localyser | Mar 17, 2020

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Online Reputation Management

How Bonded is Social Media with Online Reputation Management?

ORM means running the online conversation and owning it; its techniques and strategies to ensure that people find the right message you want delivered when they look for your brand online. So how is this different from Social Media Management?

Posted by Localyser | Feb 17, 2020

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Responding to Reviews

The best and worst ways to respond to online reviews

Here are few key protocols on how to handle the situation, because just responding isn’t going to cut it. It’s amazing what fine-etiquette may achieve.

Posted by Localyser | Jan 11, 2020

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Online Reputation Management

Can bad online reviews knock your restaurant to the ground?

Some restaurant owners seem to believe that any bad online review is a reflection on the quality of their business while others debate there is no such thing as bad press.

Posted by Localyser | Dec 09, 2019

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Online Reputation Management

Why People Trust Strangers When Buying Online

How many times have you surfed the online realm on a quest to hunt for positive reviews and feedback over a specific product or a service?

Posted by Localyser | Nov 12, 2019

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