Blog > Online Reputation Management
How to Respond to Customer Reviews and Manage your Online Reputation – The Ultimate Restaurant Guide
There are multiple ways that restaurants handle their online reviews across different platforms. We’ve looked at all of these different methods and put together this ultimate guide to monitoring, responding and analyzing reviews.
| Jan 09, 2021
Why Food Delivery Reviews Are More Important During The Covid-19 Pandemic?
Restaurants have been among the hardest hit sectors during this Covid-19 pandemic but many have also been able to adopt to online food ordering and curb side pickups. Nevertheless, they had to adopt quickly to the new normal of operating a restaurant
| Aug 12, 2020
How To Increase My Business Star Rating On Google Maps?
Have you heard the term "Google is now your home page"? Well, for businesses with a physical location or a store such as restaurants, retail and entertainment your Google Map Business listing has become your home page.
| May 19, 2020
What is online reputation management and who is it for?
Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
| May 05, 2020
6 reasons why online reviews are important to your brand!
The voice of the consumer has never been more important, nearly 75% of all internet users are active on social platforms and channels, according to various studies; they are using the likes of Google and TripAdvisor.
| Apr 07, 2020
How Bonded is Social Media with Online Reputation Management?
ORM means running the online conversation and owning it; its techniques and strategies to ensure that people find the right message you want delivered when they look for your brand online. So how is this different from Social Media Management?
| Feb 17, 2020
Can bad online reviews knock your restaurant to the ground?
Some restaurant owners seem to believe that any bad online review is a reflection on the quality of their business while others debate there is no such thing as bad press.
| Dec 09, 2019
Why People Trust Strangers When Buying Online
How many times have you surfed the online realm on a quest to hunt for positive reviews and feedback over a specific product or a service?
| Nov 12, 2019
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