Blog > Online Reputation Management
What is online reputation management and who is it for?
Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
| May 05, 2020
6 reasons why online reviews are important to your brand!
The voice of the consumer has never been more important, nearly 75% of all internet users are active on social platforms and channels, according to various studies; they are using the likes of Google and TripAdvisor.
| Apr 07, 2020
How Bonded is Social Media with Online Reputation Management?
ORM means running the online conversation and owning it; its techniques and strategies to ensure that people find the right message you want delivered when they look for your brand online. So how is this different from Social Media Management?
| Feb 17, 2020
Can bad online reviews knock your restaurant to the ground?
Some restaurant owners seem to believe that any bad online review is a reflection on the quality of their business while others debate there is no such thing as bad press.
| Dec 09, 2019
Why People Trust Strangers When Buying Online
How many times have you surfed the online realm on a quest to hunt for positive reviews and feedback over a specific product or a service?
| Nov 12, 2019
How To Score Better Star Ratings For Each Restaurant Outlet
When it comes to the busy and crowded food and beverage industry in the Middle East, customer reviews and restaurant ratings can make the difference in the success of a business.
| Sep 11, 2019
Is your brand a victim of fake reviews?
Fake reviews, bad seeds, contaminated water and expired milk, all have one thing in common, they’re bad for your health – or your brand metaphorically speaking!
| Jun 25, 2019
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