Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
| May 05, 2020
In the age of customer reviews and digital word-of-mouth, how can a business participate in shaping its online reputation?
| Mar 17, 2020
Here are few key protocols on how to handle the situation, because just responding isn’t going to cut it. It’s amazing what fine-etiquette may achieve.
| Jan 11, 2020
When it comes to online reputation management, the opinions vary, the experiences differ, the advices come in bulk! However, a sense of logic should forever be the overarching compass. The million-dollar question here is “should brands respond to eac
| Apr 20, 2019
The following is a set of “must haves” which customers seek to see when you are responding to them online.
| Jan 28, 2019
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