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Online Reputation Management

Why Food Delivery Reviews Are More Important During The Covid-19 Pandemic?

Restaurants have been among the hardest hit sectors during this Covid-19 pandemic but many have also been able to adopt to online food ordering and curb side pickups. Nevertheless, they had to adopt quickly to the new normal of operating a restaurant

Posted by Localyser | Aug 12, 2020

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Online Reputation Management

What is online reputation management and who is it for?

Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular

Posted by Localyser | May 05, 2020

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Responding to Reviews

8 Dos and Don’ts When Responding to Online Negative Reviews

In the age of customer reviews and digital word-of-mouth, how can a business participate in shaping its online reputation?

Posted by Localyser | Mar 17, 2020

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Responding to Reviews

The best and worst ways to respond to online reviews

Here are few key protocols on how to handle the situation, because just responding isn’t going to cut it. It’s amazing what fine-etiquette may achieve.

Posted by Localyser | Jan 11, 2020

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Responding to Reviews

Should you respond to every single online review?

When it comes to online reputation management, the opinions vary, the experiences differ, the advices come in bulk! However, a sense of logic should forever be the overarching compass. The million-dollar question here is “should brands respond to eac

Posted by Localyser | Apr 20, 2019

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Responding to Reviews

5 essential elements customers seek in responding to their feedback

The following is a set of “must haves” which customers seek to see when you are responding to them online.

Posted by Localyser | Jan 28, 2019

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