There are multiple ways that restaurants handle their online reviews across different platforms. We’ve looked at all of these different methods and put together this ultimate guide to monitoring, responding and analyzing reviews.
| Jan 09, 2021
Restaurants have been among the hardest hit sectors during this Covid-19 pandemic but many have also been able to adopt to online food ordering and curb side pickups. Nevertheless, they had to adopt quickly to the new normal of operating a restaurant
| Aug 12, 2020
Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
| May 05, 2020
In the age of customer reviews and digital word-of-mouth, how can a business participate in shaping its online reputation?
| Mar 17, 2020
Here are few key protocols on how to handle the situation, because just responding isn’t going to cut it. It’s amazing what fine-etiquette may achieve.
| Jan 11, 2020
When it comes to online reputation management, the opinions vary, the experiences differ, the advices come in bulk! However, a sense of logic should forever be the overarching compass. The million-dollar question here is “should brands respond to eac
| Apr 20, 2019
The following is a set of “must haves” which customers seek to see when you are responding to them online.
| Jan 28, 2019
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