Account Settings

How to Edit or Add Response Templates
In this article, you'll learn how to add, remove and edit response templates.
Enabling the Auto-Response Feature
In this article, you'll learn how to enable the auto-response feature for Google reviews without text (rating only).
Adding new users & assigning location access
This articles walks you through the easy steps of adding a new user and assigning all or specific locations to their account.
How to customize your notifications of daily email alerts and weekly/monthly email reports
This extensive articles describes how you can customize your notifications to receive alerts of new reviews (negative, positive or both) as well as the frequency to receive periodic reports.
How to change or reset your password
In this article, we explain how you can reset your password in case you forgot it or change it.