Enabling the Auto-Response Feature

In this article, you'll learn how to enable the auto-response feature for Google reviews without text (rating only).

The Auto-Response feature helps you deal with Google reviews that contain no text (rating only). When enabled, this feature will automatically respond to all Google reviews that contain no text, with a random response template. You can activate it for a specific sentiment or all of them (Positive, Neutral, Negative).

This feature is part of the premium package.