Localyser vs. Birdeye:
Core Features & Solutions

Features & Solutions

AI Response Automation

True "hands-free" auto-responses for 4 & 5-star reviews.

Human-in-the-loop dependency. AI generates drafts, requiring human to review and send

Positive Review Boost

One-click review generation via Custom QR codes.

Standard email solicitation campaigns.

Customer Complaint Recovery

Instant alerts + guided workflows to win back customers.

Review monitoring with sentiment dashboards that require manual interpretation and action.

Social Media Management

Unified inbox to manage all DMs and comments in one place.

Unified inbox to manage all DMs and comments in one place, but designs for high level oversight, not day-to-day overview.

AI Sentiment Analysis

Simple, actionable insights on exactly what to fix.

Enterprise-level data mining for corporate analysts.

Feedback Surveys

Fully customizable, on-brand survey builder.

Standard survey templates.

Competitive
Benchmarking

See exactly where you rank against competition, at a glance.

Dense competitive reports focused on market share and aggregate metrics.

Staff-Facing AI Summary

Simple "To-Do Lists" sent to managers to drive action.

Data-heavy reports designed mainly for executive or corporate review.

Companion Mobile App

Streamlined app designed for quick replies on the go.

Mobile access mirrors the desktop dashboard with limited workflow optimization.

Listing Management

Real-time bulk syncing across all platforms.

Listing management available, but setup and updates often require manual processes.

Integrations

Available for all North American platforms (Google, Yelp, Tripadvisor, and more), and all MENA platforms (Talabat, Deliveroo, Keeta, and more).

Strong North American platform coverage, limited regional specialization outside NA.

Save Time and Make Better Informed Decisions

Our AI Summary assistant turns your data into easy to read actionable insights that allows you to make better decisions quicker and allocate your time more efficiently towards what's most important.

Leverage AI Auto-Response to Simplify Replying to Reviews

Manually replying to reviews is a slow, repetitive task. Our AI Auto-Response puts this process on "auto-pilot" by being able to easily understand reviews and responding to them in your brand's tone of voice. Whether you are away or just don't have the time, you will never miss a review.

Shrijith K.

IT Admin

Localyser has completely changed the way we handle online reviews. It gathers all our reviews in one place, making it super easy to track and respond to customer feedback. The platform is simple to use and has saved us so much time. Now, we can quickly reply to reviews and keep our customer interactions professional and consistent. It’s been a huge help for our business, and we highly recommend it to anyone managing multiple locations or review platforms!

Mary O.

Operations Supervisor

What I like best about Localyser is how it simplifies responding to customer reviews by generating responses and offering an auto-response feature. It also helps me track business performance, making it a valuable tool for managing online reputation

Michel C.

Head of Operations

What I like best about Localyser is its centralized dashboard that lets us monitor and respond to reviews across multiple platforms in real-time. It saves our team a lot of time and ensures we never miss customer feedback. The interface is clean and easy to navigate, and the automated reporting helps track performance without manual effort. I also appreciate how it supports multi-location management, which is essential for our business.

Beth A.

Head of Marketing

We have a culture of performance, and analyzing reviews weekly is a part of our regular processes. Localyzer was a game changer for us. It saved me hours of administrative time, and the reporting features allow us to track progress over time. It was easy to implement, and customer support is always available to help.

Syed A.

Ecommerce Manager

Localyser is an excellent reputation management platform that helps business streamline customer feedback,manage online reviews and improve their local presence. It's intuitive dashboard makes it easy to track reviews across multiple platforms, respond efficiently and gain insights to enhance customer experience. a great tool for business looking to boost their online reputation and customer engagement.