For Multi-Location Businesses

Every Guest Voice. One Intelligent Dashboard.

Localyser captures every review, message, and survey across all your locations — then uses AI to help you respond faster, resolve complaints smarter, and improve operations at every level.

Localyser — All Locations Dashboard
4.7
Avg. Rating
847
Reviews
12
Open Tickets
JM
Amazing food and fast delivery! Will definitely order again from downtown branch.
UberEats Positive · Auto-replied
SR
Order arrived cold and 40min late. Very disappointed with service tonight.
TripAdvisor 🎫 Ticket Created — Manager Notified
AL
Staff was rude when I asked about the menu. Won't be coming back.
Google Root Cause: Staff · In Progress
— HOW IT WORKS —

The Guest Experience
Intelligence Loop.

From the moment a guest leaves a review to the moment your team resolves it and your operations improve — Localyser connects every step.

— STEP ONE —

Every Guest Voice,
One Place.

No more switching between tabs or missing reviews. Localyser brings together every channel where your guests talk about you — automatically and in real time.

Google
Yelp
TripAdvisor
Uber Eats
Door Dash
Instagram
Facebook
Open Table
Talabat
Deliveroo
Keeta
Web Forms
Guest Surveys

Everything filtered. Prioritised. Ready to act on.

Localyser automatically separates the positive from the negative — surfacing what needs your team's attention and letting AI handle the rest. No review falls through the cracks.

Your team logs in to a single dashboard — not 10 different apps — and sees exactly what needs their focus across all locations, right now.

— STEP TWO —

Reply faster. Resolve
Issue In Real Time.

Speed matters. Guests who receive a response to their review are far more likely to return. Localyser makes sure every voice gets heard — and every problem gets fixed.

AI-Powered Auto Replies

Positive reviews get warm, personalised responses automatically — saving your team hours every week while keeping guests delighted.

Instant Complaint Tickets

Every negative review and complaint is automatically converted into a ticket and routed to the right store manager or support team member.

Root Cause Identification

Tickets are tagged by category — food quality, delivery time, staff, atmosphere — so you can see patterns and fix the underlying issues, not just symptoms.

Manual Reply When It Matters

For sensitive reviews, your team can respond manually with full context — the guest's history, previous visits, and their complaint details — all in one view.
Open Tickets — All Locations 12 open
Cold food — Downtown Branch
UberEats · 8 mins ago · Sarah R.
Open
Rude staff complaint — Mall Location
Google · 22 mins ago · Alex L.
In Progress
Missing item in order — Westside
DoorDash · 1hr ago · Mike T.
In Progress
Long wait time — Airport Branch
Yelp · 3hrs ago · Emma W.
Resolved
Noisy atmosphere — North Side
TripAdvisor · 5hrs ago · Carlos M.
Resolved
— STEP THREE —

Turn Guest Data Into
Operational Intelligence.

Speed matters. Guests who receive a response to their review are far more likely to return. Localyser makes sure every voice gets heard — and every problem gets fixed.

Sentiment at a glance — across every dimension.

AI-powered insight across food, service, atmosphere, and delivery — broken down by location, time period, and trend direction. Know instantly what to fix and where.

Food Quality 87% positive
Delivery Speed 62% positive
Staff & Service 74% positive
Atmosphere 91% positive
Value for Money 55% positive

Ask your data anything — like ChatGPT for your business.

Localyser’s AI chatbot acts as a tireless digital manager, instantly providing you with actionable feedback for your real-time problems.

Localyser AI — Ask your data
What's our biggest complaint category this month?
Delivery speed is your #1 complaint this month — accounting for 34% of all negative reviews. It's up 12% from last month, concentrated at your Westside and Downtown branches on Friday evenings. 🚨
Which location has improved the most?
Your Airport branch has seen the biggest improvement — average rating up from 3.8 to 4.5 over the past 60 days. Positive mentions of staff have tripled since the new manager started. 📈
Ask about any location, metric, or time period...

Trusted by multi-location brands across food, hospitality & retail

Ready to Hear Every
Guest, at Every Location?

See how Localyser can transform your operations with a personalised demo for your business.
Book Your Free Demo Today →