الميزات والحلول
إدارة القوائم
True "hands-free" auto-responses for 4 & 5-star reviews.
Manual "AI Assistant" requiring human approval for every post.
صندوق بريد المراجعة الموحد
One-click review generation via Custom QR codes.
Limited review solicitation capabilities, mainly focused on post-interaction feedback.
صندوق الوارد لوسائل التواصل الاجتماعي
Instant alerts + guided workflows to win back customers.
Ticket-based complaint handling focused on response management rather than proactive recovery.
الاستجابات المدعومة بالذكاء الاصطناعي
Unified inbox to manage all DMs and comments in one place.
Centralized inbox focused on customer service conversations, not full social engagement management.
الذكاء الاصطناعي متعدد اللغات
Simple, actionable insights on exactly what to fix.
Sentiment categorization designed to help support teams triage tickets.
استبيانات العملاء
Fully customizable, on-brand survey builder.
Standard survey templates.
قياس الأداء التنافسي
Benchmarking
See exactly where you rank against competition, at a glance.
No native competitive reputation benchmarking.
التعافي الاستباقي للعملاء
Simple "To-Do Lists" sent to managers to drive action.
Internal ticket summaries focused on agent performance and response quality.
ملاحظات داخل المتجر (رموز QR))
Streamlined app designed for quick replies on the go.
Mobile access primarily designed for ticket monitoring and agent replies.
Listing Management
Real-time bulk syncing across all platforms.
No dedicated listing management functionality.
Integrations
Available for all North American platforms (Google, Yelp, Tripadvisor, and more), and all MENA platforms (Talabat, Deliveroo, Keeta, and more).
Integrations centered around customer support tools and messaging platforms.
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