Fonctionnalités et solutions
Gestion des listes
True "hands-free" auto-responses for 4 & 5-star reviews.
Human-in-the-loop dependency. AI generates drafts, requiring human to review and send
Boîte de réception de révision unifiée
One-click review generation via Custom QR codes.
Review request campaigns via email and SMS, primarily managed at the corporate level.
Boîte de réception pour les réseaux sociaux
Instant alerts + guided workflows to win back customers.
Feedback routed into ticket-style “Actions” workflows focused on tracking and accountability.
Réponses alimentées par l'IA
Unified inbox to manage all DMs and comments in one place.
Full social publishing suite with approvals, calendars, and governance designed for large enterprises.
IA multilingue
Simple, actionable insights on exactly what to fix.
Advanced sentiment analytics and AI querying across large data sets for strategic analysis.
Enquêtes auprès des clients
Fully customizable, on-brand survey builder.
Fully customizable, on-brand survey builder
Analyse comparative concurrentielle
Benchmarking
See exactly where you rank against competition, at a glance.
Dense competitive intelligence and market-level benchmarking across regions and categories.
Restauration proactive des clients
Simple "To-Do Lists" sent to managers to drive action.
Data-heavy reports designed mainly for executive or corporate review.
Commentaires en magasin (codes QR)
Streamlined app designed for quick replies on the go.
Mobile access mirrors the desktop dashboard with limited workflow optimization.
Listing Management
Real-time bulk syncing across all platforms.
Listing management available, but setup and updates often require manual processes.
Integrations
Available for all North American platforms (Google, Yelp, Tripadvisor, and more), and all MENA platforms (Talabat, Deliveroo, Keeta, and more).
Broad global integrations across 250+ review and data sources, primarily enterprise-focused.