Características y soluciones
Gestión de listados
True "hands-free" auto-responses for 4 & 5-star reviews.
Human-in-the-loop dependency. AI generates drafts, requiring human to review and send
Buzón de revisión unificado
One-click review generation via Custom QR codes.
Review request campaigns via email and SMS, primarily managed at the corporate level.
Bandeja de entrada de redes sociales
Instant alerts + guided workflows to win back customers.
Feedback routed into ticket-style “Actions” workflows focused on tracking and accountability.
Respuestas impulsadas por IA
Unified inbox to manage all DMs and comments in one place.
Full social publishing suite with approvals, calendars, and governance designed for large enterprises.
IA multilingüe
Simple, actionable insights on exactly what to fix.
Advanced sentiment analytics and AI querying across large data sets for strategic analysis.
Encuestas a clientes
Fully customizable, on-brand survey builder.
Fully customizable, on-brand survey builder
Evaluación comparativa competitiva
Benchmarking
See exactly where you rank against competition, at a glance.
Dense competitive intelligence and market-level benchmarking across regions and categories.
Recuperación proactiva de clientes
Simple "To-Do Lists" sent to managers to drive action.
Data-heavy reports designed mainly for executive or corporate review.
Comentarios en la tienda (códigos QR)
Streamlined app designed for quick replies on the go.
Mobile access mirrors the desktop dashboard with limited workflow optimization.
Listing Management
Real-time bulk syncing across all platforms.
Listing management available, but setup and updates often require manual processes.
Integrations
Available for all North American platforms (Google, Yelp, Tripadvisor, and more), and all MENA platforms (Talabat, Deliveroo, Keeta, and more).
Broad global integrations across 250+ review and data sources, primarily enterprise-focused.